Privacy Policy
1. Information we collect
We collect information you provide when you submit a travel request, communicate with us, or ask for bookings. This may include your name, contact details, travel dates, destination interests, budget, traveler counts, and preferences.
When bookings require it, we may request additional traveler data needed by suppliers (for example: date of birth, passport/ID details, or loyalty numbers). We request only what is reasonably necessary to fulfill your request.
2. How we use information
- To respond to inquiries and create trip options tailored to your preferences.
- To coordinate bookings and communicate confirmations and updates.
- To provide support before, during, and after travel when requested.
- To improve service quality and reduce fraud and misuse.
- To keep records for operational, legal, and dispute resolution purposes.
3. Sharing with third parties
To fulfill your request, we may share necessary information with travel suppliers such as airlines, hotels, tour operators, transfer providers, and insurance providers. These suppliers process information under their own policies and terms.
We may also use service providers that help us operate our business (for example, hosting, analytics, and communication tools). They only receive information needed to perform their functions and are expected to safeguard it appropriately.
4. Data retention
We retain information for as long as needed to provide services, support bookings, meet legal requirements, and resolve disputes. When information is no longer needed, we delete or anonymize it where reasonable.
5. Cookies and similar technologies
Our site may use cookies or similar technologies to support basic functionality and understand site performance. These tools may collect technical information such as device type, browser information, and page interactions. You can manage cookies through your browser settings.
6. Security
We use reasonable administrative and technical safeguards designed to protect information from unauthorized access, misuse, or disclosure. No online system is perfectly secure, but we work to reduce risk through standard controls and limited access.
7. Your choices and rights
You may request access to, correction of, or deletion of certain personal information, subject to operational and legal constraints. You may also request that we limit non-essential communications.
8. International processing
Travel planning often involves suppliers located in other countries. Your information may be processed in different jurisdictions. We share only what is necessary to arrange and support your trip.
9. Changes to this Policy
We may update this Privacy Policy to reflect changes in practices or legal requirements. Updates are effective when posted.